Shipping Policy – PowPill

Orders that are placed on Powpill.com are shipped via international Express & something called the registered shipping method. The Orders which are placed are all targeted to be shipped in just 72 hours post-payment when cleared from your end. The package might be all shipped from one of our international depots located outside of the USA.

Shipping Options:

Registered Shipping: Well delivery timeframe for the good shipment is 15 to 21 business days. It shall all help you get that tracking movement only after 7 to 10 days from the date of shipping.

Also note: Packages that are shipped through registered shipping might have limited online tracking. There is just no movement seen on the tracking number, and we assure you that the package is in transit and shall be delivered soon to your doorstep.

Orders Tracking:

All the placed orders can be well tracked on one website platform that is mentioned as URL- https://www.track-trace.com/post

For USA Customers: https://www.usps.com/

For EUROPEAN Customers: https://gls-group.eu/EU/en/parcel-tracking

For UK Customers: https://www.parcelforce.com/track-trace

Part Shipment

Those large orders might be all shipped in multi-package through various dates. The information which is provided under your Order history

To view the same, simply – Log on to My Account – go to Order History for details

Damaged Package

We assure to provide the highest quality service when the package is well incomplete from the delivery side, also provide details and proper evidence to (support those emails) or contact the Customer Service team as soon as it is possible.

Missed Delivery of Orders

It is the customer’s responsibility to provide an appropriate and valid address while one can place the order.

Packages that are having incorrect/insufficient addresses shall be all redirected to the Dead letter section of those respective local postal services.

Along with every attempt it is ensured that safe and secured delivery in just 21 business days (Standard Shipping) and 14 business days (Express Shipping) from the shipping date is given on placing of the order. Postal delays might take place due to some public holidays, bad weather, and airline schedule disruptions. The Customer Service team can also help in providing the latest delivery times.

Promising Packaging

All goods are packaged well and discreetly. Contents that cannot be identified from the packaging, shall be of no reference or markings of identifying the contents.

Reshipment

One shall replace any of the orders which shall not be successfully delivered:

  1. Shipping address as updated by you is correct and reconfirmed
  2. 21 business days from the shipping date might have lapsed (approx. 30 days)
  3. Customer Service is well contacted in just 8 weeks from the date of shipment.

Cancellation

As the logistics company shall well process some of the orders within just a few hours of receiving an order, it is well impossible for canceling an order post 24 hours of placing it. If you might no longer need the product, contact the customer service team and we can help you with the best thing possible.